A major player in high-end event design and production faced logistics challenges requiring precise tracking and flawless punctuality during the delivery of sensitive sets and equipment. Implementation of 24/7 real-time tracking, supported by a dedicated Track & Trace team and proactive notifications, ensured continuous shipment supervision and strict adherence to deadlines in France and several major European capitals, meeting the sector's demands for excellence and discretion.

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Event production agency specializing in the luxury sector; based in Île-de-France; organizes major events for prestigious brands in France and key cities across Europe.
Average of 22 shipments per month with peaks during March-July (+17%)
Custom cargo 320x150x130 cm secured with lashing straps and corner protectors; total shipment weight between 2,500 and 5,000 kg.
Same-day delivery, tail lift + pallet truck, GPS tracking.
Enable transport visibility, reduce transit time by over 4 hours
Transport tracking and email notifications via the DONE Space platform, average transit 4-12 hours faster, transport cost reduction over 14%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Roubaix | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 4 h | 538 € |
Paris → Tarbes | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 13 h | 50 € |
Paris → Brest | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 24 h | 788 € |
Paris → Caen | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 4 h | 552 € |
Paris → Getafe | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 22 h | 685 € |
Paris → Duisburg | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 9 h | 404 € |
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a 99.2% on-time loading rate and a 98.7% on-time delivery rate. In case of a significant delay due to our error, freight may be refunded up to 100%.
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to reach a 99.95% damage-free delivery rate.
You have full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
By default, each shipment is covered by the carrier's liability insurance (CMR) with a limit of up to €300,000 per incident. For high-value goods, it is possible to add all-risk Cargo insurance at booking, which covers almost the entire value of the shipment.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)