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Ensuring reliable delivery of specialized construction materials to sites in France and Europe.
CASE STUDY

Ensuring reliable delivery of specialized construction materials to sites in France and Europe.

A building chemicals manufacturer produces coatings, adhesives, and accessories for drywall installers and painters. Faced with the need to deliver sensitive, bulky, and sometimes fragile goods quickly, especially during peak periods, the company required direct and secure flows, without reloading. DONE Deliveries mobilized a suitable fleet with high vehicle availability and strict management, to minimize any risk of delay or damage from one site to another, in France and abroad.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French manufacturer of materials for the construction sector (coatings, adhesives, accessories); major industrial site in Lorraine; B2B deliveries to distributors, sites, and partners in over 70 countries, with a focus on France and Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during March-June period (+11%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Night delivery, unloading assistance, comprehensive insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications via the DONE Space platform, 99.21% of shipments delivered on time, transport cost reduction of over 8%
3
 h
Thionville→Reims transit time
556
 €
Example job price (Premium)
95
Number of transports in 2025
99.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Thionville
Reims
5x palette EU, 120x80 cm, 900 kg
VAN
3
 h
556
 €
Thionville
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
50
 €
Thionville
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
471
 €
Thionville
Lille
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
8
 h
528
 €
Thionville
Duisburg
5x palette EU, 120x80 cm, 900 kg
VAN
6
 h
584
 €
Thionville
Magdeburg
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
12
 h
434
 €
Reims
Roubaix
Lyon
Lille
Duisburg
Magdeburg
Thionville

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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