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Ensuring the safety and integrity of sensitive plant-based specialties during direct deliveries in France and Belgium.
CASE STUDY

Ensuring the safety and integrity of sensitive plant-based specialties during direct deliveries in France and Belgium.

A plant-based agri-food player, specializing in uniquely matured products, faces challenges in preserving the quality and freshness of its goods during B2B transport. With direct transport solutions without reloading and adapted vehicles, the logistics provider ensures maximum protection against delays and damage risks, while maintaining control over delivery times to specialized distribution networks and retail chains.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Producer of matured plant-based specialties; production site in Lille; B2B distribution to specialized networks in France and Belgium.

Volume & seasonality

Average of 23 shipments per month with peaks during May-August period (+41%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight from 1,000 to 2,800 kg.

Delivery constraints

Fixed loading hours, tail lift, GPS tracking.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, reduction of transport costs by over 10%
1
 h
Lille→Tourcoing transit time
250
 €
Example job price (Premium)
202
Number of transports in 2025
98.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lille
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
1
 h
250
 €
Lille
Montpellier
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
16
 h
790
 €
Lille
Besancon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
542
 €
Lille
Paris
16x palette EU, 120x80 cm, 7 400 kg
Porteur
7
 h
549
 €
Lille
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
3
 h
349
 €
Lille
Bologna
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
21
 h
502
 €
Tourcoing
Montpellier
Besancon
Paris
Brussels
Bologna
Lille

Before/after (last 6 months)

-0,12
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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