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Ensuring the security of sensitive audiovisual equipment during event tours in Europe.
CASE STUDY

Ensuring the security of sensitive audiovisual equipment during event tours in Europe.

A specialist in technical services for events and stage production, this audiovisual professional needed to transport fragile equipment between multiple professional event sites without risk of damage. Through a rigorous carrier selection process and a damage-free delivery rate of 99.96%, DONE Deliveries provided reliability and peace of mind for complex logistics flows connecting France, Belgium, and Germany.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Audiovisual technical service provider for the events sector; based in Île-de-France; operating in France, Belgium, Germany.

Volume & seasonality

An average of 20 shipments per month with peaks during March–June (+38%)

Units & packaging

Custom cargo 320x150x130 cm secured with tie-down straps and corner protectors, total weight per shipment between 1,200 and 3,500 kg.

Delivery constraints

Narrow delivery windows (8 am–12 pm and 1 pm–5 pm), tail lift + pallet truck, delivery with mandatory advance call.

Targets

Eliminate delays, reduce transit time by more than 3 hours

Objectives

99.51% of shipments delivered on time, average transit faster by 4–10 hours, transport cost reduced by more than 14%
16
 h
Saint-Égrève→Lorient transit time
739
 €
Example job price (Premium)
155
Number of transports in 2025
99.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Égrève
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
16
 h
739
 €
Saint-Égrève
Lille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
50
 €
Saint-Égrève
Tarbes
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
25
 h
1074
 €
Saint-Égrève
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
11
 h
624
 €
Saint-Égrève
Amsterdam
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
17
 h
664
 €
Saint-Égrève
Frankfurt am Main
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
560
 €
Lorient
Lille
Tarbes
Bordeaux
Amsterdam
Frankfurt am Main
Saint-Égrève

Before/after (last 6 months)

-0,19
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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