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Ensuring transport availability and safety for B2B carpentry, even during periods of high demand.
CASE STUDY

Ensuring transport availability and safety for B2B carpentry, even during periods of high demand.

A manufacturer in the carpentry sector, specialized in custom window and door production for renovation projects and construction, needed to guarantee the regularity and safety of its logistics flows to distributors and building professionals. The challenge: maintain near-total vehicle availability and minimize the risk of damage to fragile products, even during seasonal peaks. Thanks to a rigorously verified pan-European carrier network, combined with a 99.6% vehicle availability rate, the provider secured each regional and national shipment with proactive 24/7 tracking.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Custom carpentry manufacturer based in Occitanie; delivers doors and windows to installers, distributors, and builders throughout France.

Volume & seasonality

An average of 17 shipments per month with peaks during March-July (+35%)

Units & packaging

Custom goods 240x150x120 cm secured by tie-down straps and corner protectors, total shipment weight between 1,200 and 3,800 kg.

Delivery constraints

Fixed loading hours, loading assistance, secure parking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.62% of orders placed, transport tracking and email notifications through the Done Space platform, transport cost reduction of over 19%
9
 h
Nîmes→Auxerre transit time
650
 €
Example job price (Premium)
125
Number of shipments in 2025
99.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Nîmes
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
650
 €
Nîmes
Limoges
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
50
 €
Nîmes
Annecy
8x palette EU, 120x80 cm, 5 100 kg
Porteur
9
 h
719
 €
Nîmes
Roanne
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
6
 h
402
 €
Nîmes
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN
18
 h
489
 €
Nîmes
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
16
 h
832
 €
Auxerre
Limoges
Annecy
Roanne
Dortmund
Kelsterbach
Nîmes

Before/after (last 6 months)

-0,15
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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