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Ensuring vehicle availability for artisanal biscuit shipping during periods of high demand.
CASE STUDY

Ensuring vehicle availability for artisanal biscuit shipping during periods of high demand.

A fine biscuit manufacturer, renowned for its artisanal recipes using regional ingredients, needed to respond to rapidly increasing orders while maintaining the freshness and integrity of its goods. Thanks to a vehicle availability rate of 99.98% and the responsiveness of the transport provider, every urgent request was covered with same-day or next-day loading solutions. Shipments across France thus became more reliable, especially during seasonal peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of sweet and savory biscuits; main workshop in Occitanie, Montpellier-Nîmes region; B2B deliveries to food distributors and fine grocery stores in France.

Volume & seasonality

Average of 14 shipments per month, with peaks during the October–December period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 900 and 2,600 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Same-day delivery, tail lift + pallet jack, fast POD.

Targets

Reduce transit time by over 2h, immediate access to POD/CMR

Objectives

Average transit 4–5h faster, all documents available on the DONE Space platform, transport cost reduction of more than 11%
17
 h
Lunel→Lorient transit time
457
 €
Example job price (Premium)
83
Number of shipments in 2025
98.6%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Lunel
Lorient
2x palette EU, 120x80 cm, 300 kg
VAN
17
 h
457
 €
Lunel
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
576
 €
Lunel
Angers
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
13
 h
413
 €
Lunel
Chartres
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
12
 h
416
 €
Lunel
Magdeburg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
23
 h
733
 €
Lunel
Leverkusen
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
32
 h
1279
 €
Lorient
Toulouse
Angers
Chartres
Magdeburg
Leverkusen
Lunel

Before/after (last 6 months)

-0,1
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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