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Ensuring vehicle availability for B2B fresh food logistics in Paris.
CASE STUDY

Ensuring vehicle availability for B2B fresh food logistics in Paris.

An innovative player in high-end catering, specialized in reinterpreting classic gourmet dishes into skewers, faces high demand for fast and reliable deliveries of fresh products. To meet the urgent flows typical of the hospitality industry, the provider focused on a 99.98% vehicle availability rate, enabling same-day or next-day loading and maximum flexibility. Logistics thus adapt to the intense activity in central Paris.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Gourmet catering and event catering; business based in Paris; supply and culinary services for businesses and events in the Paris region.

Volume & seasonality

Average of 21 shipments per month with peaks during the September-December period (+36%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment on average, tie-down straps and anti-slip mats, total shipment weight between 900 and 2,500 kg.

Delivery constraints

Same-day delivery, unloading assistance, delivery with mandatory prior call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.55% of orders placed, transport tracking and email notifications via the done space platform, over 13% reduction in transport costs
5
 h
Paris→Reims transit time
465
 €
Example job price (Premium)
94
Number of transports in 2025
99.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
5
 h
465
 €
Paris
Dijon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
8
 h
100
 €
Paris
Paris
8x palette EU, 120x80 cm, 5 100 kg
Porteur
2
 h
350
 €
Paris
Nancy
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
593
 €
Paris
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
12
 h
717
 €
Paris
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
24
 h
912
 €
Reims
Dijon
Paris
Nancy
Enschede
Ciampino
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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