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Ensuring vehicle availability for refrigerated dairy logistics in Europe.
CASE STUDY

Ensuring vehicle availability for refrigerated dairy logistics in Europe.

A food industry player specialized in dairy products faced activity peaks requiring high responsiveness to ship its goods under controlled temperature to European distribution. Our transport team secured 99.97% vehicle availability, even during peak periods, by organizing same-day or next-day pick-ups and delivering the flexibility required to safeguard the supply chain between production sites and logistics hubs.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Dairy products manufacturer; production site in Auvergne; B2B deliveries to major retailers in Northern and Western Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during April-July period (+16%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,200 and 3,000 kg.

Delivery constraints

Fixed loading times, tail lift, rapid POD.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.51% of shipments delivered on time, transport costs reduced by over 19%
3
 h
Toulouse→Tarbes transit time
50
 €
Example job price (Premium)
143
Number of transports in 2025
98.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Toulouse
Tarbes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
50
 €
Toulouse
Besancon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
26
 h
901
 €
Toulouse
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
13
 h
828
 €
Toulouse
Strasbourg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
17
 h
907
 €
Toulouse
Zwolle
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
23
 h
571
 €
Toulouse
Norderstedt
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
28
 h
879
 €
Tarbes
Besancon
Caen
Strasbourg
Zwolle
Norderstedt
Toulouse

Before/after (last 6 months)

-0,11
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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