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Fast and secure delivery of premium chocolate throughout Europe.
CASE STUDY

Fast and secure delivery of premium chocolate throughout Europe.

A French manufacturer of premium chocolate specialties needed to rapidly expand its B2B distribution across Europe while ensuring the safety of its fragile, condition-sensitive products. Our transport team leveraged its pan-European network, offering same-day or next-day loading and 99.98% vehicle availability, to support this growth without compromising service quality, especially to Germany, Belgium, and Italy.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal chocolate producer based in Île-de-France; B2B distribution to specialty distributors, wholesalers, and shops in Western Europe.

Volume & seasonality

Average of 21 shipments per month with peaks during April-May (+16%)

Units & packaging

EU pallets 120x80 cm, 12 pallets per shipment, total shipment weight between 1,000 and 2,500 kg, secured with straps and anti-slip mats.

Delivery constraints

Same-day pickup, unloading assistance, all-risk insurance.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications on the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction of over 14%
2
 h
Saint-Berthevin→Le Mans transit time
291
 €
Example job price (Premium)
88
Number of shipments in 2025
98.21%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Saint-Berthevin
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
2
 h
291
 €
Saint-Berthevin
Besancon
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
24
 h
100
 €
Saint-Berthevin
Cholet
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
6
 h
435
 €
Saint-Berthevin
Nancy
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
11
 h
315
 €
Saint-Berthevin
Piacenza
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
1069
 €
Saint-Berthevin
Stuttgart
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
16
 h
704
 €
Le Mans
Besancon
Cholet
Nancy
Piacenza
Stuttgart
Saint-Berthevin

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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