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Flour deliveries without reloading to preserve quality between regional producers and B2B bakers.
CASE STUDY

Flour deliveries without reloading to preserve quality between regional producers and B2B bakers.

A food industry player specializing in the production of premium flours from regional wheat needed to combine product preservation, traceability, and logistical reliability to serve artisan bakers in Southwest France. Direct deliveries without transshipment, along with the use of suitable vehicles, limited the risk of delays or damage to goods, while meeting the strict schedules required in this sector.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Regional producer of certified flours; industrial site in southern Tarn; B2B deliveries to artisan bakeries and distributors in the Occitanie region and neighboring departments.

Volume & seasonality

Average of 14 shipments per month with peaks during September–December (+35%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total shipment weight between 1,200 and 2,400 kg.

Delivery constraints

Fixed loading hours, unloading assistance, rapid POD.

Targets

Trucks available on demand, elimination of delays

Objectives

Average truck availability for 99.6% of orders placed, 99.79% of shipments delivered on time, transportation cost reduction of over 20%
29
 h
Gaillac→Metz transit time
100
 €
Example job price (Premium)
158
Number of transports in 2025
99.79%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Gaillac
Metz
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
29
 h
100
 €
Gaillac
Bordeaux
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
434
 €
Gaillac
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
347
 €
Gaillac
Niort
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
357
 €
Gaillac
Hamburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
53
 h
1159
 €
Gaillac
Madrid
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
14
 h
367
 €
Metz
Bordeaux
Valence
Niort
Hamburg
Madrid
Gaillac

Before/after (last 6 months)

-0,16
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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