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Fluidity and safety for technical systems logistics in commercial buildings.
CASE STUDY

Fluidity and safety for technical systems logistics in commercial buildings.

A specialist in the design and installation of technical fluid solutions for office buildings needed reliable B2B logistics to safely transport sensitive equipment to sites requiring precision and punctuality. Through direct deliveries, without reloading, and with adapted vehicles, DONE Deliveries reduced the risk of damage and delays for large and complex shipments destined for the Île-de-France region.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Company specialized in engineering and installation of plumbing and climate management systems for offices in Île-de-France, ensuring regular shipment of pallets and goods to various urban commercial construction sites.

Volume & seasonality

Average of 14 shipments per month with peaks during April-July (+43%)

Units & packaging

Custom goods 320x150x120 cm for technical plumbing equipment, secured with tie-down straps and corner protectors, shipment weight between 2,100 and 6,000 kg.

Delivery constraints

Fixed loading times, tail lift + pallet jack, quick POD.

Targets

Eliminate delays, trucks available on demand

Objectives

99.7% of shipments delivered on time, average truck availability at 99.56% of orders placed, transport cost reduction of over 20%
4
 h
Rueil-Malmaison→Caen transit time
240
 €
Example job price (Premium)
73
Number of transports in 2025
99.7%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rueil-Malmaison
Caen
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
4
 h
240
 €
Rueil-Malmaison
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
5
 h
100
 €
Rueil-Malmaison
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
536
 €
Rueil-Malmaison
Toulouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
604
 €
Rueil-Malmaison
Antwerp
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
7
 h
486
 €
Rueil-Malmaison
Magdeburg
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
30
 h
723
 €
Caen
Amiens
Strasbourg
Toulouse
Antwerp
Magdeburg
Rueil-Malmaison

Before/after (last 6 months)

-0,17
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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