A manufacturer of roller shutters, blinds and garage doors, specialized in custom production, was facing significant challenges with B2B shipment tracking and punctuality. With high expectations from regional distributors and installers, 24/7 monitoring and proactive notifications from our dedicated team helped optimize pick-ups and deliveries, providing transparency and meeting deadlines for both national and cross-border routes.

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Manufacturer of custom roller shutters, blinds and garage doors; main site in Roubaix; B2B deliveries to installer and reseller networks in France and Benelux.
Average of 14 shipments per month, with peaks during March–July period (+17%)
Custom goods 300x150x120 cm, secured with lashing straps and corner protectors, total shipment weight from 1,500 to 4,500 kg.
Fixed delivery hours, loading assistance, GPS tracking.
Trucks available on demand, enable transport visibility.
Average truck availability at 99.62% of orders placed, transport tracking and email notifications via the Done Space platform, transportation cost reduction of over 18%.


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Roubaix → Tours | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 11 h | 100 € |
Roubaix → Angers | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur, Hayon élévateur | 24 h | 1325 € |
Roubaix → Lorient | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 13 h | 832 € |
Roubaix → Troyes | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 6 h | 665 € |
Roubaix → Rotterdam | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 4 h | 304 € |
Roubaix → Brussels | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 2 h | 371 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time deliveries. In the event of a significant delay resulting from our fault, freight can be reimbursed up to 100%.
You benefit from full tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every step to anticipate issues and keep you informed.
We use a 5-step vetting process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)