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Full visibility and guaranteed punctuality for custom building closures delivery.
CASE STUDY

Full visibility and guaranteed punctuality for custom building closures delivery.

A manufacturer of roller shutters, blinds and garage doors, specialized in custom production, was facing significant challenges with B2B shipment tracking and punctuality. With high expectations from regional distributors and installers, 24/7 monitoring and proactive notifications from our dedicated team helped optimize pick-ups and deliveries, providing transparency and meeting deadlines for both national and cross-border routes.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of custom roller shutters, blinds and garage doors; main site in Roubaix; B2B deliveries to installer and reseller networks in France and Benelux.

Volume & seasonality

Average of 14 shipments per month, with peaks during March–July period (+17%)

Units & packaging

Custom goods 300x150x120 cm, secured with lashing straps and corner protectors, total shipment weight from 1,500 to 4,500 kg.

Delivery constraints

Fixed delivery hours, loading assistance, GPS tracking.

Targets

Trucks available on demand, enable transport visibility.

Objectives

Average truck availability at 99.62% of orders placed, transport tracking and email notifications via the Done Space platform, transportation cost reduction of over 18%.
11
 h
Roubaix→Tours transit time
100
 €
Example job price (Premium)
143
Number of transports in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Roubaix
Tours
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
100
 €
Roubaix
Angers
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
1325
 €
Roubaix
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
13
 h
832
 €
Roubaix
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
6
 h
665
 €
Roubaix
Rotterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
304
 €
Roubaix
Brussels
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
2
 h
371
 €
Tours
Angers
Lorient
Troyes
Rotterdam
Brussels
Roubaix

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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