As a player in the restaurant and fine grocery sector, this professional manages shipments of fresh products, groceries, and beverages to multiple points of sale and partners. Ensuring reliable and responsive transport was strategic to maintain merchandise availability and support recovery after incidents. Thanks to a 99.97% vehicle availability rate, same-day loading options, and the flexibility offered by our network, deliveries in Paris and the Île-de-France region were maintained, even during peaks or unexpected events.

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Multi-brand restaurant, fine grocery, and wine cellar; main activity in Île-de-France; B2B sourcing and deliveries to points of sale and HoReCa stakeholders in the Paris region.
An average of 20 shipments per month with peaks during May–September period (+28%)
EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.
Narrow time windows (8 am–10 am and 2 pm–5 pm), tail lift + pallet jack, fast proof of delivery.
Eliminate delays, reduce transit time by over 4 hours
98.45% of shipments delivered on time, average transit time shortened by 4–12 hours, transport cost reduction of more than 10%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Achères → Caen | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 7 h | 383 € |
Achères → Amiens | 2x palette EU, 120x80 cm, 300 kg | VAN | 7 h | 586 € |
Achères → Valence | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 8 h | 390 € |
Achères → Quimper | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 9 h | 437 € |
Achères → Rotterdam | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 13 h | 395 € |
Achères → Augsburg | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 30 h | 735 € |
We rely on a network of over 13,000 vetted carriers and 33,000 trucks and vans. This allows us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each transport is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loadings and 98.7% on-time deliveries. In the event of a significant delay due to our fault, the freight can be refunded up to 100%.
You benefit from complete tracking via DONE Space: real-time tracking map, automatic statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each stage to anticipate issues and keep you informed.
We can arrange refrigerated vehicle transport for temperature-sensitive products. Depending on the project, we combine refrigerated vehicles, 24/7 tracking, and enhanced insurance to secure the entire transport chain.
European countries
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