CASE STUDY

Guarantee vehicle availability and speed for multi-brand food logistics.

As a player in the restaurant and fine grocery sector, this professional manages shipments of fresh products, groceries, and beverages to multiple points of sale and partners. Ensuring reliable and responsive transport was strategic to maintain merchandise availability and support recovery after incidents. Thanks to a 99.97% vehicle availability rate, same-day loading options, and the flexibility offered by our network, deliveries in Paris and the Île-de-France region were maintained, even during peaks or unexpected events.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Multi-brand restaurant, fine grocery, and wine cellar; main activity in Île-de-France; B2B sourcing and deliveries to points of sale and HoReCa stakeholders in the Paris region.

Volume & seasonality

An average of 20 shipments per month with peaks during May–September period (+28%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,000 and 2,500 kg.

Delivery constraints

Narrow time windows (8 am–10 am and 2 pm–5 pm), tail lift + pallet jack, fast proof of delivery.

Targets

Eliminate delays, reduce transit time by over 4 hours

Objectives

98.45% of shipments delivered on time, average transit time shortened by 4–12 hours, transport cost reduction of more than 10%

Achères→Caen transit time

383

€

Example job price (Premium)

135

Number of transports in 2025

98.45%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Achères → Caen	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché	7 h	383 €
Achères → Amiens	2x palette EU, 120x80 cm, 300 kg	VAN	7 h	586 €
Achères → Valence	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	8 h	390 €
Achères → Quimper	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	9 h	437 €
Achères → Rotterdam	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	13 h	395 €
Achères → Augsburg	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	30 h	735 €

Caen

Amiens

Valence

Quimper

Rotterdam

Augsburg

Achères

Before/after (last 6 months)

-0,25

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez