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Securing the distribution of fresh diet meals through non-stop deliveries.
CASE STUDY

Securing the distribution of fresh diet meals through non-stop deliveries.

As a player in weekly fresh diet meal delivery, this food industry company needed to guarantee the freshness and integrity of its products during shipment in France and Belgium. The challenge focused on minimizing the risks of delay and damage for sensitive goods, while supporting strong volume growth. DONE Deliveries implemented direct flows with adapted vehicles, protecting every delivery from preparation point to final recipient.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer preparing cooked dietary meals; main site in Montpellier; B2B distribution of meal solutions to professional clients in France and Belgium.

Volume & seasonality

Average of 22 shipments per month with peaks during April to July period (+17%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, weight per shipment between 1,200 and 2,400 kg.

Delivery constraints

Fixed delivery hours, unloading assistance, delivery with mandatory prior call.

Targets

Reduce transit time by over 3 hours, trucks available on-demand

Objectives

Average transit faster by 4-5 hours, average truck availability at 99.7% of orders placed, transport cost reduction above 17%
16
 h
Montpellier→Tourcoing transit time
767
 €
Example job price (Premium)
207
Number of transports in 2025
98.51%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montpellier
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
16
 h
767
 €
Montpellier
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
15
 h
753
 €
Montpellier
Caen
2x palette EU, 120x80 cm, 300 kg
VAN
15
 h
409
 €
Montpellier
Angers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
26
 h
820
 €
Montpellier
Kelsterbach
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
16
 h
959
 €
Montpellier
Alkmaar
2x palette EU, 120x80 cm, 300 kg
VAN
21
 h
631
 €
Tourcoing
Rennes
Caen
Angers
Kelsterbach
Alkmaar
Montpellier

Before/after (last 6 months)

-0,23
Cost per shipment
-5h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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