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Guaranteed vehicle availability for the rapid delivery of custom machining equipment across Europe.
CASE STUDY

Guaranteed vehicle availability for the rapid delivery of custom machining equipment across Europe.

A company specializing in the design of laser engraving machines for luxury product personalization faced high logistical demands: regular and occasional shipments of fragile and bulky equipment to sales outlets and partners throughout Europe and Asia, often under tight deadlines. With a vehicle availability rate of 99.6%, the provider was able to meet urgent requests and guarantee slot-based delivery, supporting the industrial customer's international growth without logistics disruptions.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and manufacturer of high-end laser engraving equipment for premium personalization; headquarters located in Centre-Val de Loire; B2B deliveries to luxury brands in Europe and Asia.

Volume & seasonality

Average of 13 shipments per month with peaks during March-June (+15%)

Units & packaging

Custom goods 220x150x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 700 and 2,400 kg.

Delivery constraints

Narrow time windows (8 am–10 am and 2 pm–5 pm), security seal for customs, all-risk insurance.

Targets

Eliminate delays, enable transport visibility

Objectives

99.92% of shipments delivered on time, transport tracking and email notifications via done space platform, transport cost reduction of over 19%
7
 h
Orléans→Lyon transit time
629
 €
Example job price (Premium)
101
Number of shipments in 2025
99.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Orléans
Lyon
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
7
 h
629
 €
Orléans
Reims
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
100
 €
Orléans
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
657
 €
Orléans
Strasbourg
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
9
 h
295
 €
Orléans
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
438
 €
Orléans
Eindhoven
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
555
 €
Lyon
Reims
Valence
Strasbourg
Etten-Leur
Eindhoven
Orléans

Before/after (last 6 months)

-0,13
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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