A company specializing in the design of laser engraving machines for luxury product personalization faced high logistical demands: regular and occasional shipments of fragile and bulky equipment to sales outlets and partners throughout Europe and Asia, often under tight deadlines. With a vehicle availability rate of 99.6%, the provider was able to meet urgent requests and guarantee slot-based delivery, supporting the industrial customer's international growth without logistics disruptions.

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Designer and manufacturer of high-end laser engraving equipment for premium personalization; headquarters located in Centre-Val de Loire; B2B deliveries to luxury brands in Europe and Asia.
Average of 13 shipments per month with peaks during March-June (+15%)
Custom goods 220x150x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 700 and 2,400 kg.
Narrow time windows (8 am–10 am and 2 pm–5 pm), security seal for customs, all-risk insurance.
Eliminate delays, enable transport visibility
99.92% of shipments delivered on time, transport tracking and email notifications via done space platform, transport cost reduction of over 19%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Orléans → Lyon | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché, Hayon élévateur | 7 h | 629 € |
Orléans → Reims | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 8 h | 100 € |
Orléans → Valence | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 9 h | 657 € |
Orléans → Strasbourg | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 9 h | 295 € |
Orléans → Etten-Leur | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN | 10 h | 438 € |
Orléans → Eindhoven | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 10 h | 555 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This enables us to achieve a 99.6% vehicle availability rate. In the 0.4% of cases where we cannot provide a vehicle, we offer compensation of €500.
Each shipment is monitored 24/7 by our Track & Trace department. We achieve a ratio of 99.2% on-time loading and 98.7% on-time delivery. In case of significant delay due to our fault, transport costs may be reimbursed up to 100%.
We apply a five-step vetting process: legal and compliance checks, insurance verification, reputation review, performance history analysis, and DONE internal scoring. This allows us to reach a 99.95% damage-free delivery rate.
By default, each shipment is covered by carrier liability insurance (CMR) with a limit up to €300,000 per claim. For high-value goods, it is possible to add an 'all-risk' Cargo insurance at booking, which covers nearly the total value of the shipment.
European countries
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Refresh the page and try again. If the problem persists, please contact us.
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