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Guaranteeing 99.6% transport availability for HVAC equipment to France.
CASE STUDY

Guaranteeing 99.6% transport availability for HVAC equipment to France.

A European manufacturer specializing in heating, ventilation, and hot water systems for buildings needed to address significant seasonality in their logistics flows, with peaks linked to construction projects and energy regulations. Our transport team ensured a 99.97% vehicle availability rate, even during peak periods, with direct deliveries throughout France and tailored emergency management capacity.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

European manufacturer of heating and ventilation solutions; logistics operations based in Lorraine; regular B2B deliveries to France, Belgium, and Switzerland.

Volume & seasonality

Average of 17 shipments per month with peaks during the September-December period (+40%)

Units & packaging

Custom goods 230x150x140 cm secured by lashing straps and edge protectors, total weight per shipment between 1,200 and 5,200 kg.

Delivery constraints

Fixed loading times, loading assistance, rapid proof of delivery.

Targets

Reduce transit time by over 2 hours, eliminate delays.

Objectives

Faster average transit time by 4-7 hours, 99.78% of shipments delivered on time, transport cost reduction over 11%.
26
 h
Metz→Limoges transit time
100
 €
Example job price (Premium)
154
Number of transports in 2025
99.78%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Metz
Limoges
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
26
 h
100
 €
Metz
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
673
 €
Metz
Roubaix
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
7
 h
642
 €
Metz
Brest
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
31
 h
1054
 €
Metz
Etten-Leur
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
415
 €
Metz
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
15
 h
937
 €
Limoges
Tourcoing
Roubaix
Brest
Etten-Leur
Piacenza
Metz

Before/after (last 6 months)

-0,21
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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