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Ensuring the punctuality of industrial HVAC shipments to Europe with 24/7 tracking.
CASE STUDY

Ensuring the punctuality of industrial HVAC shipments to Europe with 24/7 tracking.

An industrial player specializing in thermal control solutions for workshops and warehouses needed to guarantee the punctual delivery of bulky equipment to its B2B clients. Managing custom, often urgent, multi-country deliveries required real-time visibility and constant supervision from loading to delivery. The transport team implemented digital tracking at every stage, combined with an on-time commitment, optimizing planning and reassuring all stakeholders involved.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of industrial heating and cooling systems; main site in the Auvergne-Rhône-Alpes region; B2B deliveries to workshops, factories, and logistics centers in France and Western Europe.

Volume & seasonality

Average of 8 shipments per month with peaks during October–February (+27%)

Units & packaging

Custom goods 320x150x130 cm secured with tie-down straps and anti-slip mats, total shipment weight from 2,500 to 6,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, fast POD.

Targets

Transit time reduction of over 4 hours, trucks available on demand

Objectives

Average transit 4–12 hours faster, average truck availability at 99.73% of orders placed, transport cost reduction of over 20%
3
 h
Tassin-la-Demi-Lune→Grenoble transit time
50
 €
Example job price (Premium)
173
Number of shipments in 2025
99.34%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Tassin-la-Demi-Lune
Grenoble
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
3
 h
50
 €
Tassin-la-Demi-Lune
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur
24
 h
954
 €
Tassin-la-Demi-Lune
Arras
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
621
 €
Tassin-la-Demi-Lune
Paris
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
8
 h
598
 €
Tassin-la-Demi-Lune
Brussels
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
12
 h
646
 €
Tassin-la-Demi-Lune
Hamburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
19
 h
894
 €
Grenoble
Niort
Arras
Paris
Brussels
Hamburg
Tassin-la-Demi-Lune

Before/after (last 6 months)

-0,08
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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