An industrial player specializing in thermal control solutions for workshops and warehouses needed to guarantee the punctual delivery of bulky equipment to its B2B clients. Managing custom, often urgent, multi-country deliveries required real-time visibility and constant supervision from loading to delivery. The transport team implemented digital tracking at every stage, combined with an on-time commitment, optimizing planning and reassuring all stakeholders involved.

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Provider of industrial heating and cooling systems; main site in the Auvergne-Rhône-Alpes region; B2B deliveries to workshops, factories, and logistics centers in France and Western Europe.
Average of 8 shipments per month with peaks during October–February (+27%)
Custom goods 320x150x130 cm secured with tie-down straps and anti-slip mats, total shipment weight from 2,500 to 6,800 kg.
Same-day pickup, unloading assistance, fast POD.
Transit time reduction of over 4 hours, trucks available on demand
Average transit 4–12 hours faster, average truck availability at 99.73% of orders placed, transport cost reduction of over 20%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Tassin-la-Demi-Lune → Grenoble | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché | 3 h | 50 € |
Tassin-la-Demi-Lune → Niort | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 24 h | 954 € |
Tassin-la-Demi-Lune → Arras | 5x palette EU, 120x80 cm, 900 kg | VAN | 11 h | 621 € |
Tassin-la-Demi-Lune → Paris | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 8 h | 598 € |
Tassin-la-Demi-Lune → Brussels | 5x palette EU, 120x80 cm, 900 kg | VAN, Bâché | 12 h | 646 € |
Tassin-la-Demi-Lune → Hamburg | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 19 h | 894 € |
We rely on a network of over 13,000 verified carriers and 33,000 trucks and vans. This allows us to achieve a vehicle availability rate of 99.6%. In the 0.4% of cases where we cannot provide a vehicle, we offer a €500 compensation.
Every shipment is monitored 24/7 by our Track & Trace department. We achieve a rate of 99.2% of on-time loadings and 98.7% of on-time deliveries. In cases of significant delay due to our fault, freight can be reimbursed up to 100%.
You benefit from full monitoring through DONE Space: real-time tracking map, automated statuses (loading, departure, arrival), and email notifications. Our Track & Trace team monitors every stage to anticipate issues and keep you informed.
By default, each shipment is covered by the carrier's liability insurance (CMR) with coverage up to €300,000 per claim. For high-value goods, it is possible to add comprehensive Cargo insurance at the time of booking, covering nearly the full value of the goods.
European countries
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Our team supports you every step of the way
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