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Ensuring transport availability for the HVAC industry in Brittany.
CASE STUDY

Ensuring transport availability for the HVAC industry in Brittany.

A specialist in climate engineering, this manufacturer handles technical projects in the building and industrial sectors, requiring high speed and reliability for shipping materials and equipment. Efficient emergency management and the need for on-time deliveries in Brittany and Pays de la Loire were central challenges. Thanks to access to a large network and a 99.97% vehicle availability rate, the provider secured flows even during peak demand and last-minute requests.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in climate engineering and technical installations; based in Brittany, mainly operates in Western France for B2B projects.

Volume & seasonality

An average of 13 shipments per month with peaks during April-July (+45%)

Units & packaging

Custom cargo 260x150x130 cm secured with tie-down straps and anti-slip mats, total weight per shipment between 2,000 and 5,000 kg.

Delivery constraints

Narrow time windows (7:30–12:00 and 13:30–17:00), tail lift, GPS tracking.

Targets

Immediate access to POD/CMR, enabling transport visibility

Objectives

All documents available on the DONE Space platform, shipment tracking and email notifications via the done space platform, transport cost reduction of over 13%
13
 h
Brest→Arras transit time
50
 €
Example job price (Premium)
169
Number of shipments in 2025
98.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Brest
Arras
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
13
 h
50
 €
Brest
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
22
 h
804
 €
Brest
Orleans
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
10
 h
357
 €
Brest
Rennes
8x palette EU, 120x80 cm, 5 100 kg
Porteur
7
 h
602
 €
Brest
Ciampino
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
33
 h
1612
 €
Brest
Dortmund
5x palette EU, 120x80 cm, 900 kg
VAN
19
 h
798
 €
Arras
Marseille
Orleans
Rennes
Ciampino
Dortmund
Brest

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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