CASE STUDY

Master HVAC distribution with flexible and guaranteed logistics.

A distributor specialized in components for heating, ventilation, and air conditioning, this building professional must meet demanding and variable B2B demand across several regions of France. The main challenges were managing urgent shipments and ensuring vehicle availability during peak periods. Thanks to the provider's extensive network and 99.98% vehicle availability rate, every shipment benefits from immediate coverage, flexible solutions, and assurance of financial compensation in the event of an unforeseen issue. On-time deliveries in Normandy and Île-de-France have supported the continuous growth of their flows.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of components and accessories for heating, ventilation, and air conditioning systems; activity centered in Normandy; servicing businesses and installers in France.

Volume & seasonality

An average of 24 shipments per month, with peaks during the June-September period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight from 1,000 to 2,500 kg.

Delivery constraints

Same-day delivery, unloading assistance, all-risk insurance.

Targets

Enable transport visibility, eliminate delays.

Objectives

Transport tracking and email notifications on the DONE Space platform, 98.4% of shipments delivered on time, transport cost reduced by over 10%.

Évreux→Niort transit time

679

€

Example job price (Premium)

189

Number of transports in 2025

98.4%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Évreux → Niort	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché, Hayon élévateur	8 h	679 €
Évreux → Metz	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché	8 h	642 €
Évreux → Paris	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché	2 h	374 €
Évreux → Montauban	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	12 h	729 €
Évreux → Stuttgart	2x palette EU, 120x80 cm, 300 kg	VAN, Bâché, Hayon élévateur	13 h	356 €
Évreux → Ciampino	8x palette EU, 120x80 cm, 5 100 kg	Porteur	52 h	2310 €

Niort

Metz

Paris

Montauban

Stuttgart

Ciampino

Évreux

Before/after (last 6 months)

-0,21

Cost per shipment

-4h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez