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Guaranteeing availability and logistics security for independent food distribution in France.
CASE STUDY

Guaranteeing availability and logistics security for independent food distribution in France.

A major player in food distribution for independent retailers was facing critical challenges regarding vehicle availability and punctuality to supply its sales outlets throughout the country. With a vehicle availability rate of 99.97% and a dedicated transport team, B2B deliveries were secured even during periods of very high demand. Flows were thus maintained, even in the event of sudden volume increases or specific equipment needs, especially to major French urban centers.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Food distribution group for independent retailers; based in the Paris region; regular flows to supermarkets and convenience stores throughout France.

Volume & seasonality

Average of 10 shipments per month with peaks during the March-July period (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Same day pickup, loading assistance, all-risk insurance.

Targets

Immediate access to POD/CMR, enable transport visibility

Objectives

All documents are available on the DONE Space platform, transport tracking and email notifications on the DONE Space platform, transport cost reduction of over 10%
9
 h
Paris→Niort transit time
955
 €
Example job price (Premium)
142
Number of transports in 2025
98.65%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Niort
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
9
 h
955
 €
Paris
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
4
 h
498
 €
Paris
Le Mans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
4
 h
555
 €
Paris
Lyon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
8
 h
494
 €
Paris
Amsterdam
2x palette EU, 120x80 cm, 300 kg
VAN
10
 h
376
 €
Paris
Duisburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
9
 h
636
 €
Niort
Roubaix
Le Mans
Lyon
Amsterdam
Duisburg
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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