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Guaranteeing logistics security for premium wine shipments through insurance and proactive risk management.
CASE STUDY

Guaranteeing logistics security for premium wine shipments through insurance and proactive risk management.

A renowned European producer of organic wines faced the need to safeguard every shipment, domestically and internationally, due to the high value of its pallets and product fragility. DONE Deliveries secured all transports with CMR coverage and All-Risk cargo insurance options, while providing internal monitoring for rapid resolution even in rare incidents. This approach ensured reliability, speed, and maximum protection across the logistics chain, tailored for demanding wine markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Organic wine producer; main operation in Rhône Valley; B2B shipments to France, Belgium, and Germany.

Volume & seasonality

Average of 13 shipments per month with peaks during September-November period (+34%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Same-day delivery, tail lift + pallet truck, fast POD.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via DONE Space platform, all documents available on DONE Space platform, transport cost reduction of over 19%
9
 h
Bédarrides→Dijon transit time
630
 €
Example job price (Premium)
116
Number of transports in 2025
99.31%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Bédarrides
Dijon
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
630
 €
Bédarrides
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
11
 h
636
 €
Bédarrides
Paris
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
25
 h
1136
 €
Bédarrides
Poitiers
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
12
 h
658
 €
Bédarrides
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
687
 €
Bédarrides
Genk
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
891
 €
Dijon
Reims
Paris
Poitiers
Piacenza
Genk
Bédarrides

Before/after (last 6 months)

-0,25
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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