CASE STUDY

Guaranteeing transport availability for premium ingredients, even during peak seasonality.

Company specialized in the processing and B2B distribution of dehydrated mushrooms, truffles, and nuts for the high-end food sector, based near Montpellier. Facing a concentrated demand during harvest season, the organization had to quickly secure suitable vehicles to guarantee freshness and prevent any delays. The logistics provider achieved a vehicle availability rate of 99.98%, enabling same-day or next-day pickups, including during national and cross-border shipping peaks.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Processor and distributor of dehydrated mushrooms, truffles, and nuts for professionals; main site in the Occitanie region, supplies to restaurants and industry in France and neighboring countries.

Volume & seasonality

An average of 8 shipments per month with peaks during September-December (+42%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, total weight per shipment between 900 and 2,400 kg, secured with tie-down straps and anti-slip mats.

Delivery constraints

Tight time windows (8 am–12 pm and 1 pm–4 pm), tail lift, delivery with mandatory prior call.

Targets

Reduce transit time by more than 3 hours, trucks available on demand

Objectives

Average transit faster by 4–10 hours, average truck availability at 99.7% of orders placed, transport cost reduction of over 17%

Montpellier→Grenoble transit time

423

€

Example job price (Premium)

156

Number of shipments in 2025

99.04%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Montpellier → Grenoble	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	4 h	423 €
Montpellier → Orleans	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	11 h	615 €
Montpellier → Auxerre	2x palette EU, 120x80 cm, 300 kg	VAN	9 h	304 €
Montpellier → Nice	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN	6 h	345 €
Montpellier → Magdeburg	8x palette EU, 120x80 cm, 5 100 kg	Porteur, Hayon élévateur	48 h	1761 €
Montpellier → Bologna	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	13 h	377 €

Grenoble

Orleans

Auxerre

Nice

Magdeburg

Bologna

Montpellier

Before/after (last 6 months)

-0,1

Cost per shipment

-6h

Shorter average transit time

99.98%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez