CASE STUDY

Securing B2B distribution of high value-added chocolates across Europe.

This French manufacturer of customized chocolate specialties, committed to biodiversity preservation, had to ensure reliable and secure transportation of sensitive goods to serve distributors and retailers across Europe. The main challenges were rapid availability of suitable vehicles, optimal product protection against shocks, and precise delivery schedule management during seasonal peaks. Thanks to a pan-European network and direct delivery without transshipment, the logistics provider enabled fast-growing flows while minimizing risks of delays or damage.

DONE Deliveries. Europe’s top logistics company for businesses.

Get a quote for your transport in seconds.

Any load up to 24,000 kg.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French producer of animal-themed chocolates and related items; main site in the Auvergne-Rhône-Alpes region; B2B distribution to Western and Central Europe.

Volume & seasonality

Average of 24 shipments per month with peaks during January-April period (+32%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 950 and 2,800 kg.

Delivery constraints

Same-day delivery, loading assistance, all-risk insurance.

Targets

Eliminate delays, reduce transit time by more than 4 hours

Objectives

98.92% of shipments delivered on time, average transit time faster by 4-7 hours, transport cost reduction of over 11%

Marseille→Auxerre transit time

100

€

Example job price (Premium)

137

Number of transports in 2025

98.92%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Marseille → Auxerre	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	24 h	100 €
Marseille → Bourges	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Hayon élévateur	11 h	740 €
Marseille → Paris	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Bâché	13 h	736 €
Marseille → Quimper	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	20 h	948 €
Marseille → Enschede	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	21 h	1074 €
Marseille → Martorell	16x palette EU, 120x80 cm, 7 400 kg	Porteur	11 h	933 €

Auxerre

Bourges

Paris

Quimper

Enschede

Martorell

Marseille

Before/after (last 6 months)

-0,12

Cost per shipment

-6h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez