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Securing B2B distribution of high value-added chocolates across Europe.
This French manufacturer of customized chocolate specialties, committed to biodiversity preservation, had to ensure reliable and secure transportation of sensitive goods to serve distributors and retailers across Europe. The main challenges were rapid availability of suitable vehicles, optimal product protection against shocks, and precise delivery schedule management during seasonal peaks. Thanks to a pan-European network and direct delivery without transshipment, the logistics provider enabled fast-growing flows while minimizing risks of delays or damage.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
French producer of animal-themed chocolates and related items; main site in the Auvergne-Rhône-Alpes region; B2B distribution to Western and Central Europe.
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Volume & seasonality
Average of 24 shipments per month with peaks during January-April period (+32%)
Units & packaging
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 950 and 2,800 kg.
Delivery constraints
Same-day delivery, loading assistance, all-risk insurance.
Targets
Eliminate delays, reduce transit time by more than 4 hours
Objectives
98.92% of shipments delivered on time, average transit time faster by 4-7 hours, transport cost reduction of over 11%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Marseille → Auxerre | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 24 h | 100 € |
Marseille → Bourges | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Hayon élévateur | 11 h | 740 € |
Marseille → Paris | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché | 13 h | 736 € |
Marseille → Quimper | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 20 h | 948 € |
Marseille → Enschede | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 21 h | 1074 € |
Marseille → Martorell | 16x palette EU, 120x80 cm, 7 400 kg | Porteur | 11 h | 933 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
Read more cases
37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
