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Traceability and punctuality for B2B e-liquids logistics in Europe.
CASE STUDY

Traceability and punctuality for B2B e-liquids logistics in Europe.

A European e-liquid manufacturer for electronic cigarettes faced growing demand and the need to ensure regular, secure deliveries to its distributor partners. Thanks to a transport solution providing 24/7 tracking and proactive supervision at every step, this industry was able to strengthen its B2B distribution, optimize flows, and guarantee on-time shipments, especially to France and other European markets sensitive to deadlines.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

E-liquid manufacturer for electronic cigarettes; main production site in the Centre-Val de Loire region; B2B distribution to retailers and wholesalers in France and Western Europe.

Volume & seasonality

An average of 11 shipments per month with peaks during March-July period (+30%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 900 and 2,400 kg.

Delivery constraints

Same-day delivery, unloading assistance, fast POD.

Targets

Eliminate delays, trucks available on demand

Objectives

99.66% of shipments delivered on time, average truck availability at 99.69% of orders placed, transport cost reduction of over 16%
9
 h
Orléans→Quimper transit time
50
 €
Example job price (Premium)
74
Number of transports in 2025
99.66%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Orléans
Quimper
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
9
 h
50
 €
Orléans
Grenoble
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
23
 h
1265
 €
Orléans
Arras
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
6
 h
289
 €
Orléans
Troyes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
490
 €
Orléans
Utrecht
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
12
 h
461
 €
Orléans
Piacenza
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
16
 h
923
 €
Quimper
Grenoble
Arras
Troyes
Utrecht
Piacenza
Orléans

Before/after (last 6 months)

-0,18
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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