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Express management of refrigerated deliveries for an artisanal delicatessen manufacturer.
CASE STUDY

Express management of refrigerated deliveries for an artisanal delicatessen manufacturer.

A specialist in premium charcuterie production needed to ensure responsive nationwide distribution of fresh products in Alsace and across France, with uninterrupted cold chain. Thanks to 99.98% vehicle availability and flexible customized solutions, urgent and seasonal shipments were handled in record time, even during peak periods. The transport provider enabled fast adaptation to strict quality requirements imposed by the freshness and perishable nature of the goods.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal delicatessen producer of Alsatian specialties; main site in Alsace; B2B deliveries to specialized distributors and retailers throughout France.

Volume & seasonality

Average of 12 shipments per month with peaks during October-December period (+18%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total weight per shipment between 900 and 2,600 kg.

Delivery constraints

Same-day pick-up, unloading assistance, secured parking.

Targets

Eliminate delays, enable transport visibility

Objectives

98.97% of shipments delivered on time, transport tracking and email notifications via the done space platform, transport cost reduction over 16%
6
 h
Strasbourg→Reims transit time
50
 €
Example job price (Premium)
152
Number of transports in 2025
98.97%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Strasbourg
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
50
 €
Strasbourg
Quimper
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
32
 h
100
 €
Strasbourg
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
460
 €
Strasbourg
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
10
 h
767
 €
Strasbourg
Frankfurt am Main
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
7
 h
482
 €
Strasbourg
Mainz
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
273
 €
Reims
Quimper
Paris
Valence
Frankfurt am Main
Mainz
Strasbourg

Before/after (last 6 months)

-0,19
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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