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Secure B2B logistics for artisanal confectionery across France and Europe with a rigorous carrier selection.
CASE STUDY

Secure B2B logistics for artisanal confectionery across France and Europe with a rigorous carrier selection.

A player in the agri-food sector, specializing in the artisanal production of delicate confectionery shipped from Drôme, needed to ensure damage-free handling for its professional clients while securing distribution to sales outlets in France and several European countries. Thanks to a multi-stage verification process and a 99.98% rate of undamaged deliveries, our transport team achieved a combination of quality standards, product protection, and flow reliability.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal confectionery producer; main site in Drôme (Montélimar); B2B distribution to fine food stores and specialized outlets in France and Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during October-December period (+37%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 900 and 2,600 kg.

Delivery constraints

Night delivery, tail lift, GPS tracking.

Targets

Reduction of transit time by more than 3h, allow for transport visibility

Objectives

Faster average transit by 4-9h, transport tracking and email notifications via the Done Space platform, transport cost reduction by more than 10%
11
 h
Montélimar→Strasbourg transit time
718
 €
Example job price (Premium)
154
Number of shipments in 2025
98.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montélimar
Strasbourg
5x palette EU, 120x80 cm, 900 kg
VAN
11
 h
718
 €
Montélimar
Besancon
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
7
 h
362
 €
Montélimar
Annecy
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
4
 h
340
 €
Montélimar
Paris
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
25
 h
742
 €
Montélimar
Enschede
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
18
 h
919
 €
Montélimar
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN
14
 h
784
 €
Strasbourg
Besancon
Annecy
Paris
Enschede
Maastricht
Montélimar

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.98%
Undamaged delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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37

European countries

We deliver across the whole of Europe.
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