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Securing B2B flows of sensitive ingredients for the health and nutrition industry in Europe.
CASE STUDY

Securing B2B flows of sensitive ingredients for the health and nutrition industry in Europe.

Active in innovative, collagen- and gelatin-based ingredients, this supplier for the food, health, and pharmaceutical industries delivers high-value products requiring enhanced protection. Their challenges: minimizing any risk of damage or delay for fragile and confidential goods destined for European industrial clients. Thanks to expert transport support, vehicle adaptation, and enhanced traceability, deliveries are made without reloading, strictly meeting quality requirements.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Supplier of functional ingredients from collagen and gelatin; main site in Île-de-France; distribution to Western Europe, Central Europe, and export markets for pharma/food.

Volume & seasonality

An average of 25 shipments per month, with peaks during the March–July period (+34%)

Units & packaging

EU pallets 120x100 cm, 12 units per shipment, secured by lashing straps and anti-slip mats, total shipment weight between 1,600 and 3,200 kg.

Delivery constraints

Same-day pickup, tail lift, all-risk insurance.

Targets

Enable transport visibility, immediate access to POD/CMR

Objectives

Transport tracking and email notifications via the DONE Space platform, all documents available on the DONE Space platform, transport cost reduction over 9%
9
 h
L'Isle-sur-la-Sorgue→Auxerre transit time
50
 €
Example job price (Premium)
96
Number of transports in 2025
98.59%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
L'Isle-sur-la-Sorgue
Auxerre
2x palette EU, 120x80 cm, 300 kg
VAN
9
 h
50
 €
L'Isle-sur-la-Sorgue
Le Havre
2x palette EU, 120x80 cm, 300 kg
VAN
14
 h
50
 €
L'Isle-sur-la-Sorgue
Marseille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
2
 h
218
 €
L'Isle-sur-la-Sorgue
Cholet
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
14
 h
655
 €
L'Isle-sur-la-Sorgue
Dortmund
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
18
 h
735
 €
L'Isle-sur-la-Sorgue
Tilburg
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
32
 h
907
 €
Auxerre
Le Havre
Marseille
Cholet
Dortmund
Tilburg
L'Isle-sur-la-Sorgue

Before/after (last 6 months)

-0,2
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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