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Securing temperature-controlled food distribution for specialized retail chains.
CASE STUDY

Securing temperature-controlled food distribution for specialized retail chains.

This food distributor, based in Eastern France, exports certified frozen goods daily to specialized stores and butcher networks across the country. Their logistics challenges included strict cold chain compliance, prevention of damage to products with high sanitary requirements, and timely supply deliveries. Our transport team implemented a rigorous carrier verification process, ensuring a damage-free delivery rate of 99.97% for all temperature-sensitive shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Certified frozen food distributor; headquartered in Alsace; regular flows to specialized retailers and butcher networks throughout France.

Volume & seasonality

Average of 14 shipments per month with peaks during January-March period (+20%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with tie-down straps and anti-slip mats, shipment weight between 900 and 2,400 kg.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, quick POD.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability at 99.51% of orders placed, transport cost reduction of over 20%
16
 h
Alençon→Marseille transit time
818
 €
Example job price (Premium)
150
Number of transports in 2025
99.74%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Alençon
Marseille
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
16
 h
818
 €
Alençon
Le Havre
5x palette EU, 120x80 cm, 900 kg
VAN
5
 h
100
 €
Alençon
Paris
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
4
 h
290
 €
Alençon
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
17
 h
493
 €
Alençon
Ciampino
2x palette EU, 120x80 cm, 300 kg
VAN
27
 h
902
 €
Alençon
Pioltello
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
32
 h
1059
 €
Marseille
Le Havre
Paris
Cannes
Ciampino
Pioltello
Alençon

Before/after (last 6 months)

-0,15
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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