A specialist in the import and distribution of exotic and Creole food products faces major challenges: preserving the integrity of delicate goods throughout the supply chain, between the Rungis hubs and restaurant or retail networks across France. The transport provider implemented a multi-step verification process, ensuring that only reliable carriers handle shipments, achieving a damage-free delivery rate of 99.95%.

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Wholesale distributor of exotic and Creole food products; based in Île-de-France, supplying restaurants and large retailers throughout France.
Average of 17 shipments per month with peaks during March-July period (+24%)
EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,100 and 2,800 kg.
Narrow time windows (7 am–11 am and 1 pm–5 pm), tail lift + pallet truck, delivery with mandatory advance call.
Reduce transit time by more than 4 hours, enable transportation visibility
Average transit faster by 4-12 hours, transport tracking and email notifications via the Done Space platform, transport cost reduction of over 12%


Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Paris → Dijon | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 6 h | 382 € |
Paris → Montpellier | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché | 13 h | 50 € |
Paris → Roubaix | 10x caisses personnalisées, 180x140x60 cm, 3 500 kg | Porteur | 7 h | 458 € |
Paris → Cholet | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Bâché, Hayon élévateur | 7 h | 659 € |
Paris → Kelsterbach | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN | 9 h | 712 € |
Paris → Rome | 2x palette EU, 120x80 cm, 300 kg | VAN, Hayon élévateur | 24 h | 760 € |
We apply a five-step verification process: legal and compliance check, insurance verification, reputation review, performance history analysis, and assignment of a DONE internal score. This system allows us to achieve a 99.95% damage-free delivery rate.
We can organize transportation in refrigerated vehicles for temperature-sensitive items. Depending on the project, we combine refrigerated vehicles, 24/7 monitoring, and enhanced insurance to secure the entire transport chain.
You benefit from full tracking via DONE Space: real-time tracking map, automated status updates (loading, departure, arrival), and email notifications. Our Track & Trace team monitors each step to anticipate issues and keep you informed.
By default, each shipment is covered by carrier liability insurance (CMR) with coverage up to €300,000 per claim. For high-value goods, you can add comprehensive Cargo “all risks” insurance when booking, which covers almost the entire value of the goods.
European countries
Unfortunately, our fleet does not run on some routes. To continue placing a transport order, please select another route.
Refresh the page and try again. If the problem persists, please contact us.
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