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Maximum security and product care for B2B logistics of festive chocolates in France and Europe.
CASE STUDY

Maximum security and product care for B2B logistics of festive chocolates in France and Europe.

A recognized player in the confectionery and chocolate sector, specializing in festive chocolate products, needed to ship fragile and temperature-sensitive goods, especially during seasonal peaks. Our transport team implemented direct deliveries, with no reloads and adapted vehicles (van, refrigerated truck, tail lift), to reduce the risks of delay or damage while optimizing flow management to distributors and retailers across Europe.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of chocolate specialties and festive confectionery; main site in the Auvergne-Rhône-Alpes region; distribution to the B2B market in France, Belgium, and Italy.

Volume & seasonality

An average of 13 shipments per month with peaks during November-December (+20%)

Units & packaging

EU pallets 120x80 cm, 14 units per shipment, secured with strapping and anti-slip mats, total weight per shipment between 1,200 and 2,800 kg.

Delivery constraints

Same-day pickup, tail lift + pallet jack, GPS tracking.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability of 99.6% of orders placed, transport tracking and e-mail notifications via the done space platform, transport cost reduction of over 10%
28
 h
La Talaudière→Quimper transit time
1231
 €
Example job price (Premium)
149
Number of shipments in 2025
99.07%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
La Talaudière
Quimper
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
28
 h
1231
 €
La Talaudière
Lille
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
26
 h
100
 €
La Talaudière
Strasbourg
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
366
 €
La Talaudière
Colmar
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
8
 h
401
 €
La Talaudière
Pioltello
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
9
 h
683
 €
La Talaudière
Munich
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
15
 h
816
 €
Quimper
Lille
Strasbourg
Colmar
Pioltello
Munich
La Talaudière

Before/after (last 6 months)

-0,25
Cost per shipment
-4h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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European countries

We deliver across the whole of Europe.
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