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Meeting deadlines and providing complete visibility for B2B logistics in the construction sector in Île-de-France.
CASE STUDY

Meeting deadlines and providing complete visibility for B2B logistics in the construction sector in Île-de-France.

As a dedicated player in plumbing installation maintenance for property owners and managers in Île-de-France, this professional needed to ensure timely supply to honor both preventive and corrective interventions. Managing multiple deliveries across the region and the need for real-time tracking complicated the logistics flows. Thanks to 24/7 tracking, proactive delivery supervision, and the responsiveness of DONE Deliveries, the organization secured inbound flows and improved client satisfaction.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in plumbing installation maintenance for the residential sector; based and mainly active in Île-de-France; interventions for social landlords and building managers.

Volume & seasonality

Average of 20 shipments per month with peaks during March–June period (+16%)

Units & packaging

Set of boxes 90x60x80 cm, 14 units per shipment, secured with tie-down straps and corner protectors, total shipment weight 950 to 2,400 kg.

Delivery constraints

Same day pick-up, tailgate + pallet jack, all-risk insurance.

Targets

Reduce transit time by more than 3h, enable transport visibility

Objectives

Average transit 4–11h faster, transport tracking and email notifications via the DONE Space platform, transport cost reduction of over 19%
10
 h
Créteil→Vannes transit time
100
 €
Example job price (Premium)
177
Number of shipments in 2025
99.23%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Créteil
Vannes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
10
 h
100
 €
Créteil
Nantes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
668
 €
Créteil
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
8
 h
650
 €
Créteil
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
2
 h
379
 €
Créteil
Barcelona
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
17
 h
967
 €
Créteil
Hamburg
5x palette EU, 120x80 cm, 900 kg
VAN
16
 h
816
 €
Vannes
Nantes
Dijon
Chartres
Barcelona
Hamburg
Créteil

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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