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Pan-European network: securing large-scale distribution of office supplies.
CASE STUDY

Pan-European network: securing large-scale distribution of office supplies.

A B2B distributor specializing in office equipment and supplies, this player supports professionals and SMEs across several European countries. Facing an increase in urgent deliveries and the need to cover a wide range of destinations, they needed to strengthen their distribution capacity without expanding their internal fleet. DONE Deliveries enabled instant adaptation to order peaks and optimized delivery, especially in France, Belgium, Italy, and Spain, thanks to a vast network of on-demand vehicles.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

E-commerce distributor of professional supplies and furniture; headquarters in Île-de-France; serves France, Belgium, Italy, and Spain with strong B2B activity.

Volume & seasonality

An average of 10 shipments per month with peaks during March-June (+38%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with straps and anti-slip mats, total shipment weight between 1,200 and 2,800 kg.

Delivery constraints

Narrow time slots (9 am–12 pm and 1 pm–3 pm), loading assistance, GPS tracking.

Targets

Immediate access to POD/CMR, trucks available on demand

Objectives

All documents available on the DONE Space platform, average truck availability for 99.67% of orders placed, transport cost reduction of over 18%
4
 h
Paris→Le Mans transit time
50
 €
Example job price (Premium)
180
Number of transports in 2025
98.92%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Le Mans
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
4
 h
50
 €
Paris
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
3
 h
449
 €
Paris
Poitiers
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
9
 h
659
 €
Paris
Paris
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
1
 h
150
 €
Paris
Antwerp
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
7
 h
587
 €
Paris
Maastricht
5x palette EU, 120x80 cm, 900 kg
VAN
7
 h
651
 €
Le Mans
Reims
Poitiers
Paris
Antwerp
Maastricht
Paris

Before/after (last 6 months)

-0,09
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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37

European countries

We deliver across the whole of Europe.
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