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Punctuality and total visibility for B2B event logistics in France and Europe.
CASE STUDY

Punctuality and total visibility for B2B event logistics in France and Europe.

A major player in the organization of conferences and congresses needed to guarantee the punctuality of its event equipment shipments and traceability for its teams across French and European sites. Thanks to continuous supervision, real-time tracking, and proactive delivery management, the provider ensured reliable delivery of sensitive equipment, minimizing any risk of delay on tight schedules, even during seasonal peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Provider of conference and event organization; headquarters in the Paris region; B2B event equipment deliveries to convention centers in France and throughout Europe.

Volume & seasonality

Average of 22 shipments per month with peaks during the March–June period (+27%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Same-day pickup, tail lift + pallet truck, all-risk insurance.

Targets

Enable transport visibility, eliminate delays

Objectives

Transport tracking and email notifications through the DONE Space platform, 99.43% of shipments delivered on time, transport cost reduction of over 19%
26
 h
Paris→Toulouse transit time
874
 €
Example job price (Premium)
159
Number of transports in 2025
99.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN
26
 h
874
 €
Paris
Reims
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
50
 €
Paris
Chartres
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
2
 h
230
 €
Paris
Tarbes
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
27
 h
1051
 €
Paris
Hamburg
2x palette EU, 120x80 cm, 300 kg
VAN
17
 h
485
 €
Paris
Waterloo
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
5
 h
330
 €
Toulouse
Reims
Chartres
Tarbes
Hamburg
Waterloo
Paris

Before/after (last 6 months)

-0,21
Cost per shipment
-5h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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