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Reliable pan-European distribution for high-value air treatment equipment.
CASE STUDY

Reliable pan-European distribution for high-value air treatment equipment.

A specialist in air treatment solutions for buildings, this manufacturer needed to coordinate the regular distribution of large, fragile, and essential technical equipment for indoor air quality. With shipping points in the Lyon area and a professional client base spread across several European countries, it was essential to guarantee punctuality, fleet availability, and active oversight at every stage. Our transport team established logistics coverage ensuring real-time visibility over flows and a 99.96% vehicle availability rate.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Designer and distributor of air treatment systems for commercial and residential buildings; main site in the Lyon region; technical deliveries to B2B installers and distributors in France, Italy, Spain, and North Africa.

Volume & seasonality

Average of 12 shipments per month with peaks during March-June period (+11%)

Units & packaging

Custom goods 260x150x120 cm secured with tie-down straps and anti-slip mats, total shipment weight around 2,400 kg.

Delivery constraints

Fixed loading hours, tail lift, delivery with mandatory prior call.

Targets

Trucks available on demand, enable transport visibility

Objectives

Average truck availability at 99.68% of orders placed, transport tracking and email notifications on the Done Space platform, transport cost reduction of over 17%
7
 h
Poitiers→Caen transit time
674
 €
Example job price (Premium)
128
Number of transports in 2025
98.4%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Poitiers
Caen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
674
 €
Poitiers
Roubaix
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
10
 h
50
 €
Poitiers
Tarbes
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
8
 h
719
 €
Poitiers
Dijon
16x palette EU, 120x80 cm, 7 400 kg
Porteur
11
 h
918
 €
Poitiers
Ghent
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
12
 h
477
 €
Poitiers
 Cottbus
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
24
 h
770
 €
Caen
Roubaix
Tarbes
Dijon
Ghent
 Cottbus
Poitiers

Before/after (last 6 months)

-0,1
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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