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Responding to urgent demand for construction timber with 99.6% vehicle availability.
CASE STUDY

Responding to urgent demand for construction timber with 99.6% vehicle availability.

A major player in construction and landscaping timber, specializing in low-carbon solutions, was seeking to secure its B2B logistics flows during periods of high demand. Deliveries to distributors and industrial clients required flexible organization capable of responding to urgent requests, sometimes with same-day loading. Thanks to rapid vehicle mobilization, all needs across France and Europe were covered, achieving a vehicle availability rate of 99.96%.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French specialist in timber products for construction and industry; based in western France; B2B deliveries to building sector and distributors across France and Western Europe.

Volume & seasonality

Average of 11 shipments per month with peaks during March-June period (+44%)

Units & packaging

Custom goods 320x160x120 cm secured with lashing straps and corner protectors, total weight per shipment between 2,100 and 7,000 kg.

Delivery constraints

Fixed loading hours, tail lift + pallet jack, comprehensive insurance.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 99.52% of shipments delivered on time, transport cost reduction of over 19%
28
 h
Montauban→Roubaix transit time
100
 €
Example job price (Premium)
125
Number of transports in 2025
99.52%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Montauban
Roubaix
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
28
 h
100
 €
Montauban
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
26
 h
100
 €
Montauban
Montpellier
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
6
 h
314
 €
Montauban
Metz
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
14
 h
499
 €
Montauban
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
23
 h
1323
 €
Montauban
Cologne
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur, Hayon élévateur
33
 h
1076
 €
Roubaix
Rouen
Montpellier
Metz
Ciampino
Cologne
Montauban

Before/after (last 6 months)

-0,21
Cost per shipment
-3h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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