CASE STUDY

Securing confectionery logistics through advanced carrier verification.

A major player in the agri-food industry specializing in the production of confectionery and chocolate must distribute fragile and breakable goods to its professional clients, mainly in France. The stakes: minimize any risk of damage during transport and ensure perfect traceability, while peaks in activity amplify demand and pressure on the supply chain. Thanks to DONE Deliveries’ rigorous selection process and constant monitoring, more than 99.97% of deliveries have been carried out without damage, with vehicle availability at 99.6%.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Agri-food producer specializing in confectionery and chocolate; main production site in Auvergne; B2B distribution to large retailers and wholesalers in France.

Volume & seasonality

Average of 16 shipments per month with peaks during the March-July period (+37%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total shipment weight between 900 and 2,400 kg.

Delivery constraints

Same-day pick-up, tail lift, GPS tracking.

Targets

Enable transport visibility, reduce transit time by over 3 hours.

Objectives

Transport tracking and email notifications via the DONE Space platform, faster average transit by 4-10 hours, transport cost reduction of over 16%.

Blois→Metz transit time

€

Example job price (Premium)

112

Number of transports in 2025

99.64%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Blois → Metz	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	8 h	50 €
Blois → Lorient	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	10 h	100 €
Blois → Arras	5x palette EU, 120x80 cm, 900 kg	VAN, Bâché, Hayon élévateur	7 h	620 €
Blois → Roanne	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN, Hayon élévateur	7 h	585 €
Blois → Coslada	Chargement personnalisé, 230x180x160 cm, 1 100 kg	VAN	18 h	1072 €
Blois → Zwolle	8x palette EU, 120x80 cm, 5 100 kg	Porteur	28 h	1325 €

Metz

Lorient

Arras

Roanne

Coslada

Zwolle

Blois

Before/after (last 6 months)

-0,1

Cost per shipment

-4h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez