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Securing joinery deliveries with real-time tracking on the France-Belgium B2B market.
Manufacturer of joinery solutions for the building industry, specializing in doors, windows, and shutters. The challenge was to guarantee punctuality and security for fragile pallet deliveries to professionals, while ensuring 24/7 visibility over shipment status. The transport team implemented a Track & Trace system with continuous supervision and proactive notifications, enabling each shipment to be monitored from pickup to delivery, including scheduled delivery windows and assured compensation in case of delay.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
French specialist in the manufacturing and distribution of exterior joinery; operations based in Alsace; B2B deliveries to France and Belgium.
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Volume & seasonality
An average of 12 shipments per month with peaks during March-July period (+44%)
Units & packaging
Custom goods 250x140x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 4,800 kg.
Delivery constraints
Same-day pickup, unloading assistance, mandatory pre-delivery call.
Targets
Immediate access to POD/CMR, eliminate delays
Objectives
All documents available on the DONE Space platform, 98.57% of shipments delivered on time, transport cost reduction of over 8%
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
|---|---|---|---|---|
Haguenau → Nantes | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 14 h | 909 € |
Haguenau → Orleans | Chargement personnalisé, 230x180x160 cm, 1 100 kg | VAN, Hayon élévateur | 24 h | 100 € |
Haguenau → Besancon | Chargement personnalisé, 230x180x120 cm, 1 900 kg | Porteur | 8 h | 500 € |
Haguenau → Mulhouse | 2x palette EU, 120x80 cm, 300 kg | VAN, Bâché, Hayon élévateur | 3 h | 240 € |
Haguenau → Ciampino | 5x palette EU, 120x80 cm, 900 kg | VAN, Hayon élévateur | 23 h | 1280 € |
Haguenau → Rotterdam | Chargement personnalisé, 230x180x60 cm, 450 kg | VAN, Bâché, Hayon élévateur | 10 h | 387 € |
Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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European countries
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