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Securing joinery deliveries with real-time tracking on the France-Belgium B2B market.
CASE STUDY

Securing joinery deliveries with real-time tracking on the France-Belgium B2B market.

Manufacturer of joinery solutions for the building industry, specializing in doors, windows, and shutters. The challenge was to guarantee punctuality and security for fragile pallet deliveries to professionals, while ensuring 24/7 visibility over shipment status. The transport team implemented a Track & Trace system with continuous supervision and proactive notifications, enabling each shipment to be monitored from pickup to delivery, including scheduled delivery windows and assured compensation in case of delay.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

French specialist in the manufacturing and distribution of exterior joinery; operations based in Alsace; B2B deliveries to France and Belgium.

Volume & seasonality

An average of 12 shipments per month with peaks during March-July period (+44%)

Units & packaging

Custom goods 250x140x120 cm secured with lashing straps and anti-slip mats, total shipment weight between 1,200 and 4,800 kg.

Delivery constraints

Same-day pickup, unloading assistance, mandatory pre-delivery call.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on the DONE Space platform, 98.57% of shipments delivered on time, transport cost reduction of over 8%
14
 h
Haguenau→Nantes transit time
909
 €
Example job price (Premium)
131
Number of shipments in 2025
98.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Haguenau
Nantes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
14
 h
909
 €
Haguenau
Orleans
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
24
 h
100
 €
Haguenau
Besancon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
8
 h
500
 €
Haguenau
Mulhouse
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
3
 h
240
 €
Haguenau
Ciampino
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
23
 h
1280
 €
Haguenau
Rotterdam
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
10
 h
387
 €
Nantes
Orleans
Besancon
Mulhouse
Ciampino
Rotterdam
Haguenau

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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