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Securing renovation material flows with an ultra-low damage rate.
A company in the building sector specializing in interior renovation, serving professionals and businesses from the service sector, particularly in the Lyon region. Managing multi-trade logistics flows exposed the shipper to risks of damage to fragile and bulky equipment, especially during peak project periods. Thanks to a rigorous carrier verification process and a damage-free delivery rate of 99.96%, the logistics provider enabled the safe transportation of finishing materials to multiple project sites across France.
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99,95%
98,2%
99,6%
Client profile & transport requirements
Business
All-trades interior renovation company; main activity located in Lyon; supply and transfer of equipment to various professional sites in France.
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Volume & seasonality
Average of 18 shipments per month with peaks during March-June (+19%).
Units & packaging
Custom goods 260x150x120 cm secured with lashing straps and corner protectors, total weight per shipment between 1,500 and 4,800 kg.
Delivery constraints
Same-day delivery, safety cord for customs, secured parking areas.
Targets
Enable transport visibility, immediate access to POD/CMR.
Objectives
Transport tracking and email notifications via the DONE Space platform, all documents available on the Done Space platform, over 20% reduction in transport costs.
Transport solution & execution
Route | Load | Vehicle | Transit time | Price |
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Before/after (last 6 months)
Procedures & Risk Control
Strict 5-step carrier verification process with document checks and internal performance ranking
24/7 Track&Trace Team with continuous driver contact
Real-time shipment status updates via email & DONE Space platform
€300k CMR insurance included + all-risk cargo insurance with 1 click
Why trust us?
I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.
Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!
Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.
Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..
A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!
Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.
A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...
Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.
I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.
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37
European countries
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Order your transport and consider it DONE
Our team supports you every step of the way
Via e-mail or phone - within 12 minutes, during business hours (8am - 5pm)
