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Securing the delivery of high-end glassware through strict carrier verification.
CASE STUDY

Securing the delivery of high-end glassware through strict carrier verification.

An industrial company specializing in the manufacture of refined glassware for tableware needed to deliver delicate batches to its B2B partners in France and Europe, while minimizing the risk of damage. Thanks to a rigorous carrier selection process and a rate of intact deliveries of 99.96%, the transport provider secured the supply chain for these fragile goods, ensuring satisfaction for both distributors and luxury hotels.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of glassware and crystal tableware; main site in Lorraine; B2B deliveries to distributors, retail chains, and hotel networks in France and Europe.

Volume & seasonality

Average of 14 shipments per month, with peaks during September to November (+11%)

Units & packaging

Set of boxes 90x60x80 cm, 10 units per shipment, secured with anti-slip mats and lashing straps, total shipment weight between 600 and 1,800 kg.

Delivery constraints

Same-day pickup, tailgate lift + pallet jack, all-risk insurance.

Targets

Immediate access to POD/CMR, eliminate delays

Objectives

All documents available on DONE Space platform, 99.08% of shipments delivered on time, transport cost reduction of over 16%
32
 h
Rohrbach-lès-Bitche→Brest transit time
100
 €
Example job price (Premium)
195
Number of shipments in 2025
99.08%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Rohrbach-lès-Bitche
Brest
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
32
 h
100
 €
Rohrbach-lès-Bitche
Rouen
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
100
 €
Rohrbach-lès-Bitche
Rennes
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché
13
 h
513
 €
Rohrbach-lès-Bitche
Montauban
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
1041
 €
Rohrbach-lès-Bitche
 Cottbus
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
798
 €
Rohrbach-lès-Bitche
Waterloo
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
7
 h
623
 €
Brest
Rouen
Rennes
Montauban
 Cottbus
Waterloo
Rohrbach-lès-Bitche

Before/after (last 6 months)

-0,15
Cost per shipment
-6h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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