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Securing the transport of fragile antiques across Europe through rigorous carrier verification.
CASE STUDY

Securing the transport of fragile antiques across Europe through rigorous carrier verification.

A specialist in antique furniture, this player serves galleries, antique dealers, and interior design professionals, with a strong presence in the Paris region and shipments to Europe. Given the extreme protection requirements and high value of the items, they needed to ensure the integrity of every shipment, minimize the risk of breakage, and guarantee total reliability of transport partners. Our team implemented a strengthened carrier selection and monitoring process, achieving a damage-free delivery rate of 99.97%, even on international routes.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in B2B transport of antique furniture and fragile items; operations based in Île-de-France; regular flows to European art and furniture markets.

Volume & seasonality

Average of 21 shipments per month with peaks during April-July period (+35%)

Units & packaging

Custom goods 260x150x130 cm secured with lashing straps and corner protectors, total shipment weight between 1,500 and 6,000 kg.

Delivery constraints

Fixed loading times, tail lift + pallet truck, GPS tracking.

Targets

Enable transport visibility, trucks available on demand.

Objectives

Transport tracking and email notifications on the DONE Space platform, average truck availability at 99.54% of orders, transport cost reduction of over 12%.
8
 h
Paris→Vannes transit time
50
 €
Example job price (Premium)
136
Number of shipments in 2025
99.57%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Vannes
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
8
 h
50
 €
Paris
Amiens
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
3
 h
479
 €
Paris
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN
4
 h
568
 €
Paris
Toulouse
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
25
 h
891
 €
Paris
Utrecht
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
9
 h
650
 €
Paris
Dietzenbach
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
9
 h
726
 €
Vannes
Amiens
Le Mans
Toulouse
Utrecht
Dietzenbach
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-6h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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