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Securing the delivery of wines and artisanal food products to European professionals.
CASE STUDY

Securing the delivery of wines and artisanal food products to European professionals.

A company specializing in the import and distribution of wines and gourmet food products for restaurants and food retailers faced challenges in product care, punctuality, and reduced risk of spoilage. Through direct deliveries without reloading, the use of suitable vehicles, and extra care during handling, the provider was able to guarantee the integrity of the goods and meet B2B expectations across several European markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Importer and distributor of wines and artisanal food products; based in Île-de-France; serving restaurant professionals, wine merchants, and food retailers in France and Western Europe.

Volume & seasonality

Average of 17 shipments per month with peaks during May-July (+18%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, secured with lashing straps and anti-slip mats, total weight per shipment between 950 and 2,700 kg.

Delivery constraints

Narrow time windows (8 a.m.–12 p.m. and 2 p.m.–5 p.m.), loading assistance, secure parking.

Targets

Reduce transit time by over 4 hours, enable transport visibility

Objectives

Average transit faster by 4-8 hours, transport tracking and email notifications on the done space platform, transport cost reduction over 11%
7
 h
Paris→Niort transit time
747
 €
Example job price (Premium)
113
Number of transports in 2025
99.63%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
747
 €
Paris
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
7
 h
567
 €
Paris
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
9
 h
742
 €
Paris
Bourges
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
568
 €
Paris
Kelsterbach
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
9
 h
459
 €
Paris
Eindhoven
8x palette EU, 120x80 cm, 5 100 kg
Porteur, Hayon élévateur
11
 h
927
 €
Niort
Cholet
Valence
Bourges
Kelsterbach
Eindhoven
Paris

Before/after (last 6 months)

-0,12
Cost per shipment
-3h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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