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Securing the distribution of high-value products on the European B2B market.
CASE STUDY

Securing the distribution of high-value products on the European B2B market.

Active in high-end watchmaking manufacturing, this company needed to optimize the shipment of high added-value goods to its B2B partners across Western Europe. Facing stringent security and insurance requirements, DONE Deliveries implemented comprehensive CMR coverage and the All-Risk cargo option, while ensuring proactive support to manage any incidents. This approach significantly reduces risks in a sector where logistical reliability is key.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Luxury mechanical watch manufacturer based in eastern France; B2B distribution to specialized retailers in Switzerland, Germany, and Benelux.

Volume & seasonality

An average of 23 shipments per month, with peaks during the March-June period (+24%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with corner protectors and anti-slip mats, total shipment weight 650 to 1,200 kg.

Delivery constraints

Night delivery, unloading assistance, delivery with mandatory prior call.

Targets

Immediate access to POD/CMR, providing transport visibility

Objectives

All documents available on the DONE Space platform, shipment tracking and email notifications via the DONE Space platform, transport cost reduction of over 18%
17
 h
Niort→Nice transit time
818
 €
Example job price (Premium)
142
Number of shipments in 2025
99.64%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Niort
Nice
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
17
 h
818
 €
Niort
Reims
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
24
 h
100
 €
Niort
Dijon
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
24
 h
581
 €
Niort
Tourcoing
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
587
 €
Niort
Dortmund
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
18
 h
404
 €
Niort
Mechelen
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
13
 h
773
 €
Nice
Reims
Dijon
Tourcoing
Dortmund
Mechelen
Niort

Before/after (last 6 months)

-0,1
Cost per shipment
-2h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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We deliver across the whole of Europe.
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