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Securing the flow of sensitive food ingredients thanks to uncompromising carrier verification.
CASE STUDY

Securing the flow of sensitive food ingredients thanks to uncompromising carrier verification.

A manufacturer of technical ingredients for pastry and bakery, producing high value-added and fragile products, faced the requirement of safe deliveries both within France and internationally. Thanks to a rigorous five-step carrier selection process, combined with ongoing quality monitoring and traceability throughout the chain, DONE Deliveries enabled a record rate of damage-free deliveries for critical shipments.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Manufacturer of specialized food ingredients for professionals; main production site and laboratory in the Paris region; extensive distribution across Europe and the Middle East.

Volume & seasonality

Average of 21 shipments per month with peaks during March–July (+28%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with tie-down straps and anti-slip mats, total weight per shipment between 1,200 and 2,500 kg.

Delivery constraints

Narrow delivery time windows (8 am–11 am and 1 pm–4 pm), tail lift required, delivery with mandatory advance call.

Targets

Eliminate delays, provide transport visibility

Objectives

99.44% of shipments delivered on time, transport tracking and notifications by email on the DONE Space platform, reduction of transport costs by over 18%
7
 h
Champigny-sur-Marne→Le Mans transit time
100
 €
Example job price (Premium)
208
Number of transports in 2025
99.44%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Champigny-sur-Marne
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
7
 h
100
 €
Champigny-sur-Marne
Paris
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
3
 h
100
 €
Champigny-sur-Marne
Mulhouse
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
9
 h
702
 €
Champigny-sur-Marne
Montauban
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
11
 h
785
 €
Champigny-sur-Marne
Ulm
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur, Hayon élévateur
25
 h
782
 €
Champigny-sur-Marne
Pioltello
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
14
 h
459
 €
Le Mans
Paris
Mulhouse
Montauban
Ulm
Pioltello
Champigny-sur-Marne

Before/after (last 6 months)

-0,17
Cost per shipment
-5h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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