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Securing the transport of food products for collective catering in Europe.
CASE STUDY

Securing the transport of food products for collective catering in Europe.

A major player in providing culinary solutions and beverages for catering professionals, this specialist faces strict challenges regarding the safety and integrity of B2B deliveries. Through a rigorous carrier selection process and an exceptionally low damage rate, our transport team ensures perfectly controlled shipments of sensitive goods to various European markets, even during seasonal peaks.
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Any load up to 24,000 kg.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Expert in food solutions for out-of-home catering; main logistics platform in French-speaking Switzerland; regular flows to France, Belgium, and Germany.

Volume & seasonality

An average of 18 shipments per month with peaks during March-June period (+13%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured by tie-down straps and anti-slip mats, total shipment weight between 1,000 and 2,400 kg.

Delivery constraints

Night delivery, tail lift, delivery with mandatory prior call.

Targets

Enable transport visibility, trucks available on demand

Objectives

Transport tracking and email notifications via the DONE Space platform, average truck availability at 99.72% of placed orders, reduction in transport costs by over 19%
5
 h
Paris→Reims transit time
438
 €
Example job price (Premium)
207
Number of transports in 2025
99.46%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Reims
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
5
 h
438
 €
Paris
Toulouse
5x palette EU, 120x80 cm, 900 kg
VAN
12
 h
730
 €
Paris
Dijon
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
6
 h
303
 €
Paris
Perpignan
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
14
 h
766
 €
Paris
Hamburg
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
420
 €
Paris
Alkmaar
2x palette EU, 120x80 cm, 300 kg
VAN, Bâché, Hayon élévateur
10
 h
377
 €
Reims
Toulouse
Dijon
Perpignan
Hamburg
Alkmaar
Paris

Before/after (last 6 months)

-0,25
Cost per shipment
-2h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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European countries

We deliver across the whole of Europe.
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