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Securing the transport of high-end wood coverings with a minimal damage rate.
CASE STUDY

Securing the transport of high-end wood coverings with a minimal damage rate.

An industrial company specializing in parquet and wood flooring solutions, serving a demanding professional and architectural clientele, primarily in the Île-de-France region and several European areas. They needed to guarantee the integrity of their fragile, high-value parquet pallets while managing B2B distribution to various dealer networks and construction sites. The logistics provider’s approach—based on thorough carrier vetting and achieving a 99.98% damage-free delivery rate—secured every shipment flow, even on high-volume, high-potential markets.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in wood flooring solutions for interior design; B2B distribution from a major site in Île-de-France; delivery to specialist dealers, construction groups, and architect networks in France and Belgium.

Volume & seasonality

Average of 8 shipments per month with peaks during September-November (+20%)

Units & packaging

Custom goods 240x150x120 cm secured with lashing straps and edge protection, total shipment weight between 2,000 and 5,500 kg.

Delivery constraints

Same-day pickup, unloading assistance, secured parking.

Targets

Transit time reduction of over 2 hours, trucks available on demand

Objectives

Faster average transit by 4–11h, average truck availability at 99.61% of orders placed, transport cost reduction of over 8%
4
 h
Paris→Lille transit time
535
 €
Example job price (Premium)
111
Number of shipments in 2025
99.86%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Lille
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
4
 h
535
 €
Paris
Bordeaux
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
9
 h
767
 €
Paris
Le Mans
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
535
 €
Paris
Tourcoing
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Hayon élévateur
4
 h
328
 €
Paris
Antwerp
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
10
 h
641
 €
Paris
Hamburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
17
 h
798
 €
Lille
Bordeaux
Le Mans
Tourcoing
Antwerp
Hamburg
Paris

Before/after (last 6 months)

-0,22
Cost per shipment
-4h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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