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Simplifying pan-European B2B logistics for office equipment and furniture.
CASE STUDY

Simplifying pan-European B2B logistics for office equipment and furniture.

A B2B player in the distribution of integrated solutions for office equipment and furniture, this business needed to effectively support its clients in modernizing their workspaces while maintaining reliable timelines and adaptability across several European markets. Thanks to a pan-European network of available vehicles and the smooth management of flows without tying up its own fleet, it was able to accelerate B2B deliveries, strengthen its presence in France and Belgium, and gain flexibility during periods of peak activity.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Distributor of office equipment and furniture; main site located in Dunkirk, Hauts-de-France; delivery to businesses and resellers in France and Belgium.

Volume & seasonality

Average of 24 shipments per month with peaks during March–June period (+22%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, secured with lashing straps and anti-slip mats, total shipment weight between 1,000 and 3,200 kg.

Delivery constraints

Fixed loading hours, loading assistance, secured parking lots.

Targets

Eliminate delays, reduce transit time by more than 4 hours

Objectives

99.43% of shipments delivered on time, average transit time 4–6 hours faster, transport cost reduction by over 16%
11
 h
Dunkirk→Cholet transit time
50
 €
Example job price (Premium)
118
Number of transports in 2025
99.43%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Dunkirk
Cholet
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
11
 h
50
 €
Dunkirk
Valence
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
28
 h
100
 €
Dunkirk
Grenoble
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
14
 h
866
 €
Dunkirk
Rouen
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
4
 h
493
 €
Dunkirk
Tilburg
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Hayon élévateur
4
 h
456
 €
Dunkirk
Ciampino
16x palette EU, 120x80 cm, 7 400 kg
Porteur, Hayon élévateur
54
 h
2639
 €
Cholet
Valence
Grenoble
Rouen
Tilburg
Ciampino
Dunkirk

Before/after (last 6 months)

-0,14
Cost per shipment
-6h
Shorter average transit time
99.98%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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