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Total reliability for secure B2B delivery of high-end jewelry in France.
CASE STUDY

Total reliability for secure B2B delivery of high-end jewelry in France.

A jeweler specializing in the creation of unique pieces in precious metals and stones faced the need to guarantee the timely delivery of sensitive goods to its retail partners. Challenges included fragility, very high value, and rapid response to market demands. The service provider established a pan-European network with suitable vehicles and 24/7 tracking, ensuring optimal protection and flexibility for both domestic and cross-border flows.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Luxury handmade jewelry manufacturer; main workshop located in Paris; B2B deliveries to jewelry stores and distributors in France and Western Europe.

Volume & seasonality

Average of 15 shipments per month with peaks in November-December (+21%)

Units & packaging

Set of boxes 90x60x80 cm, 12 units per shipment, secured with tie-down straps and corner protectors, total shipment weight around 550 kg.

Delivery constraints

Same day pick-up, tail lift + pallet truck, full coverage insurance.

Targets

Transit time reduced by more than 4h, immediate access to pod/cmr

Objectives

Average transit time faster by 4-12h, all documents available on the done space platform, transport cost reduction of more than 8%
3
 h
Paris→Troyes transit time
438
 €
Example job price (Premium)
128
Number of shipments in 2025
99.84%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Troyes
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché, Hayon élévateur
3
 h
438
 €
Paris
Brest
10x caisses personnalisées, 180x140x60 cm, 3 500 kg
Porteur
24
 h
1329
 €
Paris
Marseille
2x palette EU, 120x80 cm, 300 kg
VAN, Hayon élévateur
13
 h
434
 €
Paris
Lorient
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
619
 €
Paris
Berlin
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché, Hayon élévateur
19
 h
600
 €
Paris
Madrid
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché, Hayon élévateur
22
 h
1093
 €
Troyes
Brest
Marseille
Lorient
Berlin
Madrid
Paris

Before/after (last 6 months)

-0,23
Cost per shipment
-3h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
They trusted us

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