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Vehicle availability and flexible deliveries for B2B food logistics in Île-de-France.
CASE STUDY

Vehicle availability and flexible deliveries for B2B food logistics in Île-de-France.

A committed catering professional in the Paris region specializing in meal trays and cocktail services faced the need to deliver fresh, fragile preparations to various business clients, often under tight deadlines and with strict punctuality requirements. Thanks to proven responsiveness, a vehicle availability rate of 99.96%, and the use of suitable utility vehicles, DONE Deliveries met urgent needs while maintaining safety and cold chain continuity, especially in Paris, Essonne, and the Saclay plateau.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Catering and event catering company focused on eco-responsibility; activities centered in Île-de-France, particularly Paris, Essonne, and the Saclay plateau; deliveries for local business clients.

Volume & seasonality

Average of 18 shipments per month with peaks during September-December (+40%)

Units & packaging

EU pallets 120x80 cm, 12 units per shipment, tie-down straps and anti-slip mats, total shipment weight 1,000 to 2,400 kg.

Delivery constraints

Night delivery, unloading assistance, all-risk insurance.

Targets

Trucks available on demand, immediate access to POD/CMR

Objectives

Average truck availability at 99.54% of orders placed, all documents available on the Done Space platform, transport cost reduction of over 16%
11
 h
Paris→Roanne transit time
100
 €
Example job price (Premium)
86
Number of transports in 2025
98.41%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Paris
Roanne
Chargement personnalisé, 230x180x120 cm, 1 900 kg
Porteur
11
 h
100
 €
Paris
Dijon
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN, Bâché
6
 h
50
 €
Paris
Niort
5x palette EU, 120x80 cm, 900 kg
VAN, Hayon élévateur
7
 h
644
 €
Paris
Rodez
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
12
 h
690
 €
Paris
Malaga
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
31
 h
1424
 €
Paris
Cologne
5x palette EU, 120x80 cm, 900 kg
VAN
9
 h
599
 €
Roanne
Dijon
Niort
Rodez
Malaga
Cologne
Paris

Before/after (last 6 months)

-0,14
Cost per shipment
-2h
Shorter average transit time
99.96%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
Check icon

€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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