CASE STUDY

Direct and secure deliveries for artisanal food specialties demanding freshness and care.

A player in the agri-food sector, specializing in artisanal jarred and canned products, was seeking to make its B2B distribution to restaurants and demanding retailers more reliable. The challenge was to ensure delivery of sensitive goods without breaking the cold chain or risking damage, while optimizing delivery times and traceability. Thanks to direct deliveries without reloading and the use of suitable vehicles, our team was able to guarantee product quality at every stage, particularly in Île-de-France and major French urban areas.

DONE Deliveries. Europe’s top logistics company for businesses.

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Any load up to 24,000 kg.

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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Artisanal producer of culinary specialties in jars and cans; kitchen based in Paris; B2B distribution to restaurants and retailers across France.

Volume & seasonality

Average of 10 shipments per month, with peaks during October-December (+41%)

Units & packaging

EU pallets 120x80 cm, 10 units per shipment, total weight between 900 and 2,500 kg, secured by lashing straps and anti-slip mats.

Delivery constraints

Fixed delivery hours, tail lift + pallet truck, GPS tracking.

Targets

Eliminate delays, reduce transit time by more than 4h

Objectives

99.81% of shipments delivered on time, average transit 4-6h faster, more than 16% reduction in transport costs

Châtillon→Cholet transit time

691

€

Example job price (Premium)

Number of shipments in 2025

99.81%

On-time delivery rate

Route	Load	Vehicle	Transit time	Price
Châtillon → Cholet	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	12 h	691 €
Châtillon → Dijon	2x palette EU, 120x80 cm, 300 kg	VAN, Hayon élévateur	2 h	50 €
Châtillon → Valence	Chargement personnalisé, 230x180x60 cm, 450 kg	VAN, Bâché, Hayon élévateur	5 h	329 €
Châtillon → Caen	Chargement personnalisé, 230x180x120 cm, 1 900 kg	Porteur	25 h	759 €
Châtillon → Augsburg	5x palette EU, 120x80 cm, 900 kg	VAN, Hayon élévateur	12 h	601 €
Châtillon → Ulm	2x palette EU, 120x80 cm, 300 kg	VAN	10 h	399 €

Cholet

Dijon

Valence

Caen

Augsburg

Ulm

Châtillon

Before/after (last 6 months)

-0,24

Cost per shipment

-5h

Shorter average transit time

99.97%

Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.

Procedures & Risk Control

Why trust us?

I am absolutely satisfied with Done Deliveries and the Quote&Go platform. Service is amazing, it’s quick and very professional. I strongly recommend.

Eurico Silvestre

Done Deliveries is a real partner in our job. Effective, reactive, responsive, attentive, and always available - it’s a real pleasure to work together with your team!

Pierrine Delage

Appointments are always kept, and the job gets Done. We are very happy to provide our customers with our materials quickly and accurately thanks to Quote&Go's outstanding service. They often come up with new updates, fun promotions and are always looking for improvements.

Jordy de Groot

Done is the right name for this lovely company... We just "show our logistics needs" and then "Done".. all fixed.. Customer service is always online and always ready to give you feedback and solutions/support..

Remo Latorre

A part that their nice and kind people, they also provide top services, always on time, even better they always do what they say. A transport company totally trustable!

Fabio Malensek

Good transport company to work with. They are helpful, always offer good solutions for you and the people here are friendly. I recommend them.

Mónika Molnár

A very good company, very responsive, with available staff who are always looking for improvements. Great cooperation, I highly recommend them.Bardzo dobra firma, bardzo szybka reakcja, dostępni ludzie i zawsze dążą do ulepszeń...

XPO Pontchateau

Excellent first service! Super easy booking website. Pick up at exactly the agreed time and place, with delivery perfectly inside the agreed time bracket with no damage. Immediate updates of every step. And the price is fair.

Giuseppe Bottacin

I am very happy to have found DONE DELIVERIES. They helped me find urgent transport solutions, and the ordering and pricing interface is really very convenient. The driver was on time for both delivery and pickup, nothing to complain about.

Robin Trolez