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Ensuring the reliability of B2B flows for HVAC equipment distribution in Île-de-France.
CASE STUDY

Ensuring the reliability of B2B flows for HVAC equipment distribution in Île-de-France.

A building industry player specializing in plumbing, heating, and ventilation needed to deliver large volumes of technical equipment to multiple sites, often with restricted access or fixed delivery slots. Our transport team provided customized support, guaranteeing punctuality and real-time visibility for pallet shipments, while ensuring the necessary flexibility during activity peaks.
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99,95%

damage free

98,2%

on-time delivery

99,6%

truck guarantee

Client profile & transport requirements

Business

Specialist in plumbing, heating, and ventilation installations; company based in Île-de-France; serves residential and commercial worksites throughout the Paris region.

Volume & seasonality

Average of 25 shipments per month, with peaks during April–July (+20%).

Units & packaging

Custom goods 320x150x130 cm, secured with lashing straps and corner protectors, total weight per shipment between 2,500 and 7,000 kg.

Delivery constraints

Narrow time windows (7 am–11 am and 1 pm–4 pm), tail lift + pallet truck, GPS tracking.

Targets

Reduce transit time by more than 3 hours, eliminate delays.

Objectives

Average transit faster by 4–11 hours, 99.39% of shipments delivered on time, over 18% reduction in transportation costs.
9
 h
Meaux→Valence transit time
802
 €
Example job price (Premium)
165
Number of transports in 2025
99.39%
On-time delivery rate

Transport solution & execution

Logistics worker""

Route
Load
Vehicle
Transit time
Price
Meaux
Valence
Chargement personnalisé, 230x180x60 cm, 450 kg
VAN
9
 h
802
 €
Meaux
Tours
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN, Bâché
8
 h
100
 €
Meaux
Cannes
2x palette EU, 120x80 cm, 300 kg
VAN
16
 h
517
 €
Meaux
Le Havre
Chargement personnalisé, 230x180x160 cm, 1 100 kg
VAN
5
 h
591
 €
Meaux
Magdeburg
5x palette EU, 120x80 cm, 900 kg
VAN, Bâché
16
 h
851
 €
Meaux
Amsterdam
16x palette EU, 120x80 cm, 7 400 kg
Porteur
24
 h
1037
 €
Valence
Tours
Cannes
Le Havre
Magdeburg
Amsterdam
Meaux

Before/after (last 6 months)

-0,08
Cost per shipment
-4h
Shorter average transit time
99.97%
Damage-free delivery rate

Procedures & Risk Control

Reliable, secure, and transparent delivery—backed by clear protocols, real-time tracking, and protective handling every step of the way.
Procedures & Risk Control

Strict 5-step carrier verification process with document checks and internal performance ranking

1

24/7 Track&Trace Team with continuous driver contact

2

Real-time shipment status updates via email & DONE Space platform

3
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€300k CMR insurance included + all-risk cargo insurance with 1 click

4
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